So easy to assemble. Looks great. And i feel confident my collectibles inside are safe and dust free!
Had to get the Invisible Hand stand when I saw it. To be able to display it broken in 2 pieces is perfect!! I actually had the smaller piece that attaches to the ship break on me because I tried to force it with still one side of protective plastic on it and they sent me a replacement piece at no extra cost! Highly recommend and great customer service!
The stand was okay but there was no plastic tool in the package to remove the film on the stand. Had a tough time removing the protective film from the stand without the tool
Received this case promptly will make a good addition to my collection.
Good customer service with other enquiries.
The item arrives well packaged. All pieces to assemble had protwctive plastic film in them. A little scraper tool was included to assit with peeling. No screws utilized. The pieces fit together well. I only wish there were (2) Lego like points of attachtment rather than counting on gravity to keep in place. I do like the new display angle and smaller footprint the set takes up.
How to instructions would be helpful.
its more less look at the picture and figure it out.
i have one sitting on my desk that i dont have a clue what Build it goes to.
when you figure out how it goes on its a great Display for your Builds
Greetings David,
Thank you for taking the time to review our stands. We appreciate your feedback on our instructions and will pass that on to our design team. In regards to the stand you have with an unknown build, please refer to your picking ticket/invoice, or your online receipt, which should be able to tell you which set it works with. If you need any further assistance, please feel free to reach out to us directly at contact@brickcessories.com and we'd be more than happy to help.
Regards,
Daniel
Customer Service
Brickcessories
Beautiful case and the wife is happy. Would order again.
I bought two stands one of them was good and easy to set up the other one when I went to place the stalk on the base plate it broke from the connection point
Greetings Sebastian,
Thank you for reaching out. We're sorry to hear one of your pieces broke during assembly. Please reach out to us directly at contact@brickcessories.com and we would be more than happy to work with you to send a replacement piece.
Regards,
Daniel
Customer Service
Brickcessories
Assembly was horrible as the instructions might as well be non existent. You will be half way through assembly to find out that you have assembled a directional piece upside down because there are no markings. The shelves do not stay in the slots and pop out over time causing the possibility of them breaking like mine did. I also had a bottom piece of the acrylic backer snap off when the bottom shelve was slotted in. Overall for $229 I am not happy with this product.
Greetings Calvin,
We're sorry to hear you had some issues with our display case. Please know that you can always feel free to reach out to us directly with any concerns or questions and we will be more than happy to help. In regards to your broken pieces, please reach out to us at contact@brickcessories.com and we can proceed with sending you any replacements needed.
We look forward to hearing back from you and resolving this issue.
Regards,
Daniel
Customer Service
Brickcessories
I thought it was a made product. Can I return them?
Greetings Debbie,
Thank you for reaching out. For questions like this, please know that you can always reach out to us directly and we will be more than happy to assist you. Please send an email to contact@brickcessories.com and we can figure out next steps from there.
Regards,
Daniel
Customer Service
Brickcessories