when i received the kit, it was missing the 12 studs, i contacted Brickcessories and I received the parts a few days later. just a minor issue that was corrected
thank you Brickcessories
Greetings Carl,
We're sorry to see that your stand snapped during assembly. We want you to know that if you ever run into any issues with any of our products, you are always welcome to reach out to us directly and we will find a way to make it right for you.
In regards to your stand, we would be more than happy to send you a replacement if you would like. Please just send us an email at contact@brickcessories.com and we can get this process started.
We apologize again for your stand, and hope to hear back from you so that we can resolve this issue.
Regards,
Daniel
Customer Service
Brickcessories
Little hiccup in my order, but was taken care of quickly. Will buy again.
Little hiccup in my order, but was taken care of quickly. Will buy again.
I absolutely adore how this display brings winter to life! The glimmer of the acrylic really makes the set burst with personality on the shelf. Plus, its sturdy design is a total win because I love to shake things up and rearrange my displays throughout the year!
This display piece not only enhances the enchanting winter ambiance, but also provides essential stability as if you tend to rearrange your set. It's a delightful combination of beauty and functionality!
It took me a minute to actually figure out how to place this on the stand, and it feels like it’s more easily knocked off compared to other stands I have from Brickcessories. I do like the improved way the droid sits on the Minifigure display, though.
Love the wood vase; easy to assemble!
The stand is great, as pretty much are all products from Brickcessories. I just wish there would be more options for cheaper international delivery options (especially to Canada).
wonderful item went together hard but is really worth it
This is the perfect way to display my mini succulents! It was fairly easy to assemble. I do recommend glueing for stability.
Great stand, perfect for this small LEGO ship! Do I wish the base were black like the other ship stands? Maybe but it’s still great.
While the other bases fit together snug and give a sense of security, the three bases in this kit fall apart just by looking at them. Even the slightest movement can cause the LEGO model to fall off and come apart. I have zero faith in this being a laying display solution without some major adhesive of shim intervention on my part. Very disappointed.
Greetings Sean,
We read your most recent review. We're sorry to hear you had some fit issues with some of your stands. We want you to know that if you ever have any issues with any of our products, you can always feel free to reach out to us directly and we will do everything we can to make it right for you.
We'd be more than happy to send you any replacements needed if you'd like. If you could provide us with some photos of the problem areas where the fit is not as sturdy as it should be, that would be much appreciated and could help us identify some problem areas to work on.
We want these stands to make you feel confident and secure with your sets, not apprehensive or disappointed. Please feel free to respond to this message and we will work on resolving this issue together.
Regards,
Daniel
Customer Service
Brickcessories
What a difference the stand made in displaying my Ford Mustang (the first car I owned was a '65 Mustang Convertible! Loved that car.
A great way to display my Lego. Be careful, some of my top adapters cracked during installation.
If I could give 0 stars I would. I bought this along with several other stands due to hearing good word about them. All of them were terrible including this one. Instructions were poor, took at least 30 minutes getting the protective layer off and best of all after doing all this fighting the stand wouldn’t even attach to the gunship. Take your business elsewhere
Greetings Ryan,
We read your most recent review. We're sorry to hear you had some issues with your stands. We want you to know that if you ever have any issues with any of our products, you can always feel free to reach out to us directly and we will do everything we can to make it right for you.
We would love to make this right for you. We'd be more than happy to send you any replacements needed if you'd like. Please just let us know which pieces or parts were giving you trouble, and provide photos if possible. And we always appreciate any feedback that would make our instructions clearer or more approachable.
Please feel free to respond to this and we will work on resolving this issue together.
Regards,
Daniel
Customer Service
Brickcessories
A great way to display The Nightmare Before Christmas. Goes together well but go slowly as there aren't a lot to the instructions. I got the vinyl background and nearly put it on the wrong piece, so be sure to go slow and take your time. Very impressed with the finished product.